Operations Controller

About

Description

The purpose of this job is to ensure that daily planning, routing and scheduling of vehicles is done. Handle all aspects of collections and delivery and ensure customer satisfaction by staying in contact and relaying all communications concerning the delivery and collection.

Responsibilities

• Key Responsibilities: To monitor and track all vehicles to depart and arrive on the agreed time schedule
• To ensure freight is collected and lodged by the respective logistics partners
• Ensure all Couriers checklists are actioned and debriefed; vehicles checked; mobile phones/devices checked, and all PODs are checked prior to debrief
• Maintain a presence on the warehouse floor while parcel sorting function is being performed, ensure freight is routed correctly and manifested correctly
• To always ensure that drivers have their valid PrDP with them
• Ensure that conduct is always both professional and beyond reproach and within the interests of Value and the client

Qualifications

• Grade 12 (Matric) At least 2 years relevant experience within a Courier environment Knowledge of Freight / Courier Industry

Application instructions:

• Skills Required Proficiency in Microsoft Office Suite. Excellent verbal and written communication. Planning skills. Organisational skills. Problem-solving skills. Analytical thinking.